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01983 521824
Call Sandown
01983 400011

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Conditions of Sale

Any shortages or breakages must be notified within 48 hours of collection.
Shade check before fitting. No claim will be entertained once tiles are fixed. No tiles are guaranteed against crazing.

Estimating
Although we are happy to assist you with estimating quantities, we do so in good faith and it is your responsibility to double check and confirm your measurements.

Availability
We strongly recommend that customers do not book tradesmen until all materials have been received and checked, with all packaging removed.

Returns policy for over-ordered stock goods
Up to 20% of the field tile (No mosaics, borders or insets) may be returned for a refund up to 30 days from purchase. Three or more mixed colours are subject to a 10% restocking charge.

Returns policy for ordered goods
We endeavour to supply a wide range of products from many sources, and it is not possible to return some goods. If you are considering over ordering please be aware of this fact. Goods which qualify for return, up to 20% of the field tile only in full re-saleable boxes. A 25% restocking charge will be levied. All returns must be within 30 days of purchase with the original receipt. Changing your mind does not constitute a refund.

NO RECEIPT - NO REFUND